Refund Policy

At PSV AUTO SUPPLY, customer satisfaction is our priority. If you are not entirely satisfied with your purchase, we’re here to help. Please review our refund policy below.

1. Returns

You have 30 days from the date of purchase to return an item. To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• You must provide proof of purchase (receipt or order confirmation).

2. Non-Returnable Items

Certain items are not eligible for return, including:

• Clearance or final sale items
• Gift cards
• Special order products
• Items that show signs of use or damage not due to our error

3. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process a refund to your original payment method. Please note that it may take a few business days for the refund to reflect in your account, depending on your payment provider.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [Your Email Address] to arrange the exchange process.

5. Shipping Costs

Shipping costs for returning an item are your responsibility, unless the return is due to a defect or an error on our part. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item. Shipping costs are non-refundable.

6. Cancellations

If you need to cancel your order, please contact us as soon as possible. Orders that have already been shipped cannot be canceled, and you will need to follow the return procedure outlined above.

7. Contact Us

If you have any questions about our refund policy, please contact us:

PSV AUTO SUPPLY
camil@psvcorp.com